Luxury Beauty & Self-Care Essentials

Frequently asked questions

Address Accuracy:
Please ensure your shipping address and ZIP code are correct before submitting your order. We are not responsible for errors in delivery due to incorrect information. If an order cannot be delivered due to address verification issues, the purchase amount will be refunded.

Returns & Exchanges:
You have 30 days from the delivery date to request a return. To qualify for a return, your item must be:

In new, unused, and unworn condition
With all original tags attached
In its original packaging
Accompanied by a receipt or proof of purchase

Return Shipping:
Customers are responsible for return shipping costs, which must be paid directly to the shipper.

To start a return, you can contact us at shop.kublee@gmail.com.

You can always contact us for any return question at shop.kublee@gmail.com.

Shipping Policy

Order Processing:
We strive to process all orders within 1-3 business days for fast delivery. Orders placed before 8:00 PM EST will be processed the same day (subject to business hours).

Delivery Timeframe:
Once shipped, your order should arrive within 6-15 business days, depending on your location.

Returns & Support:
Need to return an item? Our dedicated support team is here to help—ensuring a smooth and hassle-free experience. Your satisfaction is our priority!

Personal Collection – Luxury Beauty & Self-Care Essentials

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Frequently asked questions

Shipping Policy

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